Important Notice – Year-End System Maintenance & Service Availability (31st March - 2nd April 2025)

As part of the End-of-Year (EOY) activities planned by the Bank and Department of Posts (DoP), certain critical systems will be temporarily unavailable to ensure smooth financial closing for FY 2024-25. Please find below the detailed schedule and alternative arrangements:

1. System Downtime Schedule

A. Core Banking System (CBS) & Micro ATM (MATM) Unavailability

Period: 10:00 PM, 31st March 2025 – 10:00 AM, 2nd April 2025

Impact: Access Points/IPPB officials will not be able to use CBS or MATM services during this period.

IPPB CBS will remain inaccessible to CPC/Departments on 1st April 2025 (post Beginning of Day (BoD) until End-of-Day (EoD) processes are completed.

B. Mobile Banking App (Self-Service Channel)

• Availability: Operational except for the following services:
• DoP Product Payments (PPF/SSA/RD/LARD)
• Sweep In/Out transactions
• All other services (fund transfers, balance checks, etc.) will remain accessible.

C. Normal Operations Resume

• Full services (CBS, MATM, Mobile Banking) will be restored by 10:00 AM, 2nd April 2025.

2. Delay in SAS Availability

Due to the expected delay in CBS EoD processing, the SAS (Statement of Account System) will experience delays on:

1st April 2025

2nd April 2025

Users are advised to plan critical reporting tasks accordingly.

3. Advisory for End Users

• Access Points/IPPB Officials: Complete pending transactions before 10:00 PM on 31st March 2025.
• Customers: Use the Mobile Banking App for non-DoP transactions during the downtime.
• CPC/Departments: Avoid scheduling bulk transactions on 1st April 2025 until systems stabilize.

4. Key Takeaways

✅ Downtime: 31st March (10 PM) – 2nd April 2025 (10 AM)

✅ Mobile Banking: Available (excluding DoP payments & Sweep In/Out)

✅ SAS Delay: Expected on 1st & 2nd April

✅ Full Restoration: By 10:00 AM, 2nd April 2025

Original Message from IPPB:

Dear Sir/Madam,

Also read :IPPB Finacle Logging issue/ Java Block for security reason errors

End of Year(EOY) activities are planned by Bank and Dept. of Posts on 31st March 2025. Owing to this, CBS and MATM will not be available to Access Points/IPPB officials starting from 10 PM, 31st March 2025 to 10 AM, 2nd April 2025. Additionally, IPPB CBS will not be available to CPC/Departments on 1st April 2025, post BoD till completion of EoD.

However, self-service channel(Mobile Banking App) will be available throughout this period, except for the following services :

Also read :Incentives to the GDS on Departmental and IPPB

DoP Product payments like PPF/SSA/RD/LARD

Sweep In/Out

 

Services will be available as usual through MATM, CBS and Mobile Banking Application from 10 AM, 2nd April 2025. 

Further, there will be delay in SAS availability on 1st and 2nd April, 2025 due to expected delay in CBS EOD.

 

This is for information and for further communication to the end users.