Unlocking Procedure for locked POS/Back Office users

If anyone is unable to login into POS Back Office or POS Counter with error message User ID is Locked then follow the below procedure to unlock POS

• Go to My Computer--> C drive--> POS--> Application--> BO--> PMT
• Double click on start.bat to open POS Management Tool
• Login with Login ID: pmtsuperuser &Pwd : Pmt@superuser(In password P is capital)
• Then click on Go under Diagnostics--> Click on Password Reset on the left top corner--> Click on Analyze available at the center. 
• Enter your CSI ID and click on Ok. 
• Then click on Fix beside Analyze to unlock for POS Back Office and POS Counter.
• Exit from PMT Tool and try login into POS.