India Post Official eMail ID for Various Official Communication

GDS Matters

General Queries: For general queries related to GDS, use the following email addresses:

gdsonline@indiapost.gov.in

gdssupport@indiapost.gov.in

Compassionate Engagement

GDS Compassionate Engagement: For matters related to GDS compassionate engagement, email 

crc-gds.cept@indiapost.gov.in

Also read :Directorate Guidelines for Compassionate Engagement Cases of GDS in Circles

Also read :Clarification on Typing Test to candidates appointed on Compassionate Grounds

Portal-Related Matters

Rule 3 Portal: For issues related to the Rule 3 portal, email rule3.cept@indiapost.gov.in

Rule 38 Portal: For issues related to the Rule 38 portal, email rule38requests@indiapost.gov.in

Data Requests and Portal Issues

FRMU Data Request: For requesting data from FRMU, email frmu@indiapost.gov.in

FRMU Portal/Alert Issues: 

For issues related to the FRMU portal or alerts, email frmu-requests.cept@indiapost.gov.in

Compassionate Appointment and IT-Related Matters

• Online Compassionate Appointment (Departmental): For matters related to online compassionate appointment (departmental), email crc-deptl.cept@indiapost.gov.in
• IT 2.0 Data Sanitization/Establishment Review/Help Desk Management System (HDMS)/DARPAN Tickets: For IT-related issues, email servicedesk.cept@indiapost.gov.in
• IT 1.0 Technical Issues on CSI, Issues to be Taken up with TCS: For IT-related technical issues, email sdteam.cept@indiapost.gov.in