भारत सरकार
संचार मंत्रालय, डाक विभाग
डाक जीवन बीमा निदेशालय
चाणक्यपुरी डाकघर परिसर, चाणक्यपुरी, नई दिल्ली- 110021 Government of India
Ministry of Communications, Department of Posts
DIRECTORATE OF POSTAL LIFE INSURANCE Chanakyapuri Post Office Complex, Chanakyapuri, New Delhi-110021
F. No: 28-03/2019-LI (1) Dated:19.03.2025
To
All Head of Circles
OFFICE MEMORANDUM
Subject: Changes in Promotional and Incentive Structure of PLI / RPLI
The proposal of Postal Life Insurance (PLI) Directorate regarding modification in the existing promotional and incentive structure of Postal Life Insurance (PLI) and Rural Postal Life Insurance (RPLI) was considered by the Postal Services Board in its meeting held on 12.03.2025 and PSB approved the following changes/ modifications in the existing Promotional and Incentive Structure vide its minutes dated 17.03.2025. The copies of the existing promotional and incentive structure are also enclosed.
(i) No minimum business requirement (MBR) for any sales force in a financial year.
(ii) If the Departmental Employee is promoted to such a post where he/she cannot procure new business, the official will continue to earn incentive on the policies procured by him/her before his/her promotion till the renewal premia on the policies procured is received.
(iii) No incentive (Procurement & Renewal) will be paid to salesforce, if her/his engagement is terminated for involvement in criminal offence, criminal misappropriation, criminal breach of trust, cheating, forgery, abetment of or attempt to commit any criminal offence, misrepresentation, dishonesty, misconduct, fraud, theft etc. in case of Direct Agent/Field Officer and dismissal/removal from service/engagement in case of DE/GDS.
(iv) Nomination facility: In the event of the death of a salesforce while his/her agency is in currency, any incentive payable to him/her had he/she been alive, shall be paid to his/her nominee or to his/her heirs on production of succession certificate/legal heir certificate, so long as such incentive would have been payable had the salesforce been alive provided he/she had continually worked as an agent for not less than two years from the date of his/her appointment and policies on 8 different lives were in full force on a date immediately prior to his/her death. No new policy can be procured on the agency of the deceased sales force. However, if the nominee wants to procure new PLI/RPLI business, he/she will have to obtain new agency code. Further, the details of nominee and his/her account number and other details be mapped in the system for seamless payment of incentives.
(v) Upper age limit of sales force for license and procuring new business: There will be no upper age limit for any type of salesforce for license and procuring new business.
(vi) Incentive after discharge to DE/GDS: DE/GDS will continue to earn renewal incentive even after the superannuation/discharge from service till the renewal premia on the policies procured while in service, is received provided he/she enrols himself/herself as Field Officer within three months of superannuation/discharge from service.
2. The Board has also advised that the changes suggested in incentive structure should also be incorporated in the software.
3. The above changes will be effective prospectively w.e.f. 31.03.2025 on all the agencies in currency as per the existing instructions. All concerned are directed to strictly adhere to the above instructions.
(Shiv Kumar) Assistant Director (PLI)
Copy to:
1. Sr. PPS to Secretary (Post)/Chairman, Postal Services Board, Dak Bhawan, New Delhi 110001.
2. All Members of Postal Services Board, Dak Bhawan, New Delhi 110001.
3. AS&FA/Sr, DDG (PAF)/CVO, Dak Bhawan, New Delhi 110001.
4. CGM (PLI), PLI Directorate, New Delhi 110001.
5. All PMSG / Director of Circles.
6. GM (0) PLI / DDG (Tech) for taking immediate action on incorporating of the changes suggested in the incentive structure in the PLI software.
7. GM (F), PLI Directorate, New Delhi 110021
8. All GM (F), DAP, Postal Circles.
9. GM (CEPT), for uploading of the OM on India Post website.
10. Office Copy and spare copy.
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