McCamish Operating Procedure for Loan Repayment dispatch

OPERATING PROCEDURE FOR LOAN REPAYMENT DISPATCH

Once the loan is fully repaid by the insurant then the McCamish application automatically generate the Loan Repayment Dispatch request and the same is moved to Loan Repayment Queue.

• If user already has the loan repayment queue then there will be no issue, the request will moved to the inbox of the said user under the status of reserved option, if not, provide the Loan Repayment Queue to the end user (ie CPC Data entry user or the user having the Print Bond Queue). Once the access is provided please check the pending status request in inbox as explained below.
• If we select the service request then McCamish application will show the entire collection history. User may verify the same.
• If the details are correct, select the Despatch menu in the bottom of the screen, then the application will provide the below confirmation, if we select 'yes' then successful message will be displayed & the status request will be changed into approved as per the below screenshot.