No. 39-10/2023-D Government of India
Ministry of Communications Department of Posts
Mail Operations Division
Dak Bhawan, New Delhi-110 001
Dated: 21.01.2025
To
All Head of Circles
Subject: Clarification - Delivery of PMV Toolkit to the relative of the beneficiary in instances where beneficiary is not available at the delivery address for a long duration of time - reg.
References have been received from the Circles requesting clarification for the delivery process to be followed if the toolkit beneficiary is not available at the delivery address for a long duration of time.
2.The matter has been discussed with the Ministry of MSME.
3.In this regard, it is clarified that the toolkit can be delivered to the relative of the beneficiary, in case beneficiary is not available at the delivery address for a long duration of time. Acknowledgement form in all such cases will also be signed by the relative accepting the delivery of toolkit, mentioning the reason for unavailability of beneficiary.
4. Further, in all such instances of delivery of toolkits to the relative of beneficiary, delivery staff must ensure that all other steps entailing delivery of PMV toolkit i.e. OTP based verification, video upload of delivery process, photo upload of acknowledgement form, etc. are strictly followed.
(Dushyant Mudgal) DDG (Mail Operations)
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