The Postal Manual is a comprehensive guide that outlines the rules and regulations governing various aspects of postal operations. The manual is divided into several volumes, each covering a specific area:
Postal Manual Volume II:
Organizational matters, appeals, petitions, stock management, budgeting, and building maintenance.
Postal Manual Volume III:
Discipline and conduct rules for postal employees.
Postal Manual Volume IV:
Rules governing appointments, promotions, leave, and establishment matters.
Postal Manual Volume V:
Rules related to mail handling, investigation, and inquiry procedures.
Postal Manual Volume VI:
Postal operations, excluding savings bank and certificate services. This volume is divided into three parts:
- Part I: Collection and delivery of ordinary and accountable mail.
- Part II: Booking, transmission, payment, and accounting of money orders.
- Part III: Functioning of sub-accounts branches, accounting in post offices, duties of postmen, and letter box attendants.
Postal Manual Volume VII:
Rules governing railway mail services.
Postal Manual Volume VIII:
Rules governing the functioning of administrative units, such as circle offices, divisional offices, stock depots, and branch offices.
In addition to the Postal Manual volumes, there are other important guides:
Branch Office Rules: Rules governing the working of branch offices.
POSB CBS Manual: Rules governing various types of savings accounts and certificates.
FHB Volume 1: General principles and rules about accounting, audit relations, supply of funds, remittance transactions, revenue, and miscellaneous receipts.
FHB Volume 2: Rules governing stamp supply, revenue receipts, postage collection, and other related matters.
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