Post Office Rules and Regulations 2024 under Post Office Act 2023 - Highlights

India Post Office Rules and Regulations 2024 : Key changes

• The Indian government issued the Post Office Rules and Regulations 2024 under the new Post Office Act 2023, effective December 16, 2024.
• These regulations streamline mail and parcel services by rationalizing products, eliminating obsolete ones, and modifying features like weight and dimensions.
• Key changes include merging Value Payable Post with Cash on Delivery, extending Cash on Delivery to retail customers, and increasing Money Order limits to ₹10,000 while limiting retail remittances to ₹25,000.
• The new rules aim to improve operational efficiency and are being disseminated to all post offices for awareness and implementation.

https://www.potoolsblog.in/2024/12/post-office-rules-and-regulations-2024.html?m=1#gsc.tab=0

Government of India Ministry of Communications

Department of Posts

Dak Bhawan, New Delhi-110001

Dated: 20th December, 2024

DO No. 01-01/2024-PO

मन्जू कुमार सदस्य (प्रचालन) डाक सेवा बोर्ड

Manju Kumar

Member (Operations) Postal Services Board

भारतीय डाक

India Post

सत्यमेव जयते

भारत सरकार

संचार मंत्रालय

डाक विभाग

डाक भवन, नई दिल्ली-110001

Dear

This relates to issuance of the Post Office Rules, 2024" (Rules) and "The Post Office Regulations, 2024" (Regulations) under new Post Office Act, 2023, for the functioning of the post offices. The PO Rules, 2024 and the PO Regulations, 2024 have been issued vide G.S.R. 767 (E) dated 16.12.2024 under Part II Section 3 Sub-section (i) and S.O. 5440 (E) dated 16.12.2024 under Part II Section 3 Sub-section (ii). The new set of Rules and Regulations came into force w.e.f. 16.12.2024. These Rules have been circulated to all the Circles under copy to PAOS/Training Units/Directorate/Divisions etc. vide letter of even number dated 18.12.2024.

2.The PO Rules, 2024 are framed to be enabler for the services to be provided by the post offices. The Post Office Regulations, 2024 contains the administrative and operational aspects of products and services offered by the post office across the country. The Mails and Parcel products have been rationalised keeping in view the redundancy of the existing products and optimizing operational efficiency. For this purpose, some of the products/services of similar kinds and features have been subsumed in a single product/services; some of the products/services which do not have relevance and are obsolete, have been done away with and features including weight, dimensions, conditions of transmission have been modified. The highlights of major changes made in . these Rules and Regulations are enclosed as ANNEXURE.

3.Also, the PO Regulations, 2024 has several references which enable to make administrative instructions for implementation of these Regulations. These instructions have been issued by the Directorate/Divisions concerned and have been implemented w.e.f. 16.12.2024 (the date of implementation of Rules and Regulations).

4. The new Postal Act - The Post Office Act, 2023 and its subordinate legislations i.e. the PO Rules, 2024 and the PO Regulations, 2024 along with the major changes being made in contrasted to the earlier Act/Rules, may be disseminated to each and every post office i.e. HOS/SOS/BOS for awareness and information.

5.Hoping for your extended positive support.

regards,

All Heads of Circle

+91-11-23096080 memberom@indiapost.gov.in

Yours Sincerely

(Manju Kumar)

			India Post Parcel may be availed by retail as well as contractual customers. However, rate of postage of retail and contractual customers are different.
EMS	Speed Post	Speed Post Document	Speed Post has been split into speed post document and parcel
		Speed Post Parcel
Value added	Registration	Registration	No major change
products	Insurance	Insurance	No major change
	Value Payable Post	Cash on Delivery	Value payable Post have been merged with Cash on delivery.
	Cash on Delivery		Cash on delivery has been extended to retail customers too.
Money	Electronic Money Order	Money Order	Family Allotment money order omitted.
Remittance Services	Family Allotment Money Order		Electronic Money Order has been renamed as Money Order. Limit of money order raised from Rs. 5000 to Rs. 10000. However, amount of remittance to a person through retail money order has been restricted to Rs. 25,000.
	Postal Order	Postal Order	Earlier denominations of Rs. 1, 2, 5, 7, 10, 20, 50, 100 have been changed to denomination of Rs. 10, 20, 50, 100.
Delivery options	Post Box	Post Box	No major change
	Post Bag	Post Bag	No major change
Logistics	Logistics Post	Logistics Post	No major change
BD products	National Bill Mail Service	Omitted
	Bill Mail Service	Omitted
	Direct Post	Direct Post	No major change
	Media Post	Media Post	No major change
	Greeting Post	Omitted
	ePost	ePost	No major change
	Business Post	Business Post	No change
	Retail Post	Retail Post	No change