Change of MPKBY Agent for RD Accounts

A depositor can change their MPKBY agent after opening an RD account under certain circumstances. These circumstances include:

1. Death of the Agent: If the agent who opened the account passes away.

2. Termination of Agency: If the agency of the agent who opened the account is terminated or not extended.

3. Change of Residence: If the depositor changes their residence, either within the same station or by transferring to another station.

4. Voluntary Change: If a depositor who opened the account directly now wishes to avail the services of an agent.

Procedure for Changing the Agent

To change the agent, the depositor must submit a request to the concerned Regional Director, NSO (where the account was opened), or the Appointing Authority of the Agent (Designated Officer of the respective State Government). After approval is granted, the depositor can utilize the services of the new agent.

Post-Office Procedure

Upon receiving the order from the authority concerned, the post office will:

1. Change the agent code through the RD Account Modification menu.

2. Place the order in a guard file.

The new agent can claim commission for subsequent deposits made after the change.