Institutional/Induction Training for direct recruit and promotee officials of Department of Posts

File No.W-04/2/2020-SPN-I-Part(1)

Government of India

Ministry of Communications Department of Posts

Dak Bhawan, Sansad Marg, New Delhi- 110 001, Dated 19 October, 2020.

To,

1. All Chief Postmasters General/Postmasters General

2. CGM BD Directorate/Parcel Directorate/PLI Directorate

3. Director (RANKPA)/GM (CEPT)/ Director of all PTCs 4. Addl. DG, Army Postal Services, New Delhi

Subject: Institutional/Induction Training for direct recruit and promotee officials of Department of Posts.

Madam/Sir,

I am directed to refer to this office letter no. 60-09/2009-SPB-I dated 25.09.2014 and letter no. 7-10/2017-SPN-II dated 29.01.2019 on the above mentioned subject wherein instructions were issued regarding appointment of candidates, by direct recruitment and Departmental Examination, to the posts of Postal Assistant/Sorting Assistant (PA/SA) and Inspector Posts.

2.To speed up and streamline the appointment process it has been decided that candidates qualifying in Limited Departmental Competitive Examination for promotion to higher posts and the candidates recommended by Staff Selection Commission (SSC) for direct recruitment to the posts of Postman, Mail Guard, Stenographers, Postal Assistant, Sorting Assistant and Inspector Posts shall be appointed straightaway after completing pre-appointment formalities without waiting for completion of prescribed institutional induction training.

3.Similarly, Gramin Dak Sevaks (GDS) selected for appointment to the posts of Multi Tasking Staff, Postman, Mail Guard, Postal Assistant and Sorting Assistant, whether through competitive examination or seniority, shall be appointed straightaway after completing pre-appointment formalities without waiting for completion of prescribed institutional induction training.

4.Circles are requested to take immediate action to ensure that the pre- appointment formalities are completed at the earliest. Further, Circles may liaise with the concerned authorities of the States / UT, where-ever required, so that all pre-appointment formalities are completed at the earliest. This would motivate the selected candidates to join the Department of Posts immediately.

5.Pending prescribed institutional training, such candidates shall neither be posted in sensitive posts nor be deputed to man the counters and may be posted in non-sensitive posts under supervision. However, in case there is inordinate delay in their institutional training and the competent authority in the Circle satisfies that such officials could be entrusted with selective responsibility their service may be utilized accordingly after giving in-house training depending on the resources available with them. The in-house training imparted by the Circles to the Postal Assistant/Sorting Assistant and Inspector Posts shall in no way be treated as a substitute for the formal training imparted by the PTCs. An indicative, Circle level in-house training programme for MTS, Postman, Mail Guard, Postal Assistant, Sorting Assistant and Inspector Posts has been prepared for this purpose, enclosed as Annexure A, which shall be followed by Circle to the extent possible.

6.Appointing authorities shall ensure that official thus appointed under these instructions are sent for institutional induction training at the earliest but not later than one year of joining. However, if any such candidate is not accommodated by the PTC for training within one year of joining, due to unforeseen circumstances, such candidate shall be given priority in training slots available thereafter.

Yours faithfully,

Encl: Circle level in-house training programme

(Muthuraman C)

Assistant Director General (SPN)

Copy to:

1. PS to Minister of Communications / Minister of State for Communications

2. Sr. PPS to Secretary (Posts) / Sr. PPS to Director General Postal Services

3. PPS/PS to Addl. DG(Co-ordination) / Member(Banking) / Member(0) /Member(P) / Member (Planning & HRD) / Member (PLI) / Member (Tech)

4. Sr. Deputy Director General (Vigilance) & CVO / Sr. Deputy Director General (PAF)

5. All Deputy Directors General

6. The CPMG Punjab Circle w.r.to letter No.STA/1-13/114/2020 dated 24.04.2020.

7. GM (CEPT) to upload the letter alongwith Annexure on the India Post website.

File No.W-04/2/2020-SPN-I-Part(1) dated 19 October, 2020.

Annexure A

CIRCLE LEVEL TRAINING PROGRAMME FOR NEWLY APPOINTED POSTMAN

1. Classroom Session for one week

Overview of Department of Posts Introduction to IT modernization project.
CSI-Core System Integration (SAP) and its Operations- with emphasis on DPMS.
Darpan-RICT device An Overview.
IPPB- About, Accounting Procedures, Rules and regulations, Incentive and Rewards
Demonstration sessions on IPPB, Postman Mobile Application and Personal IPPB Mobile Banking Application Brief of MNOP/PNOP Routing and sorting pattern in RMS/Speed Post hub Familiarisation with Beat maps and delivery jurisdiction.
Postal Products and Services and Marketing of these products
Soft Skills -Attitude, Motivation, Communication Skills, Team Building
Demonstration of PM APP Version 4.0 and PM APP web portal overview AEPS-Aadhar Enabled Payment System
Rules and provisions related mails/MO/Social Security Benefits. Conduct Rules and Welfare to delivery of different kind of Hands on training of DPMS/DARPAN/Postman Mobile App/IPPB in WCTC for one week.

File No.W-04/2/2020-SPN-I-Part(1) dated 19 Oct 2020

CIRCLE LEVEL TRAINING PROGRAMME FOR NEWLY APPOINTED MAIL GUARD/MAILMAN

1. Classroom Session for one week

Overview of Department of Posts
Introduction to IT modernization project. Overview of Mail arrangement
Overview of RMS setup
Routing and sorting pattern in RMS/Speed Post hub Overview of MNOP/PNOP.
Overview of CSI with focus on mail operation
Procedure for opening / closing of all kind of Bags
Procedure for handing over / taking over of mail Bags
Handling of crisis situation
Relevant provision of Postal Manual Volume VII
Postal Products and Services
Soft Skills -Attitude, Motivation, Communication Skills, Team Building Receipt/ Despatch of Dak
Movement of files
Conduct Rules and Welfare

2. Hands on training of CSI with focus on Mail operation, Basic computer training (MS-Word, Power point, Excel) for one week.

CIRCLE LEVEL TRAINING PROGRAMME FOR NEWLY APPOINTED MULTI TASKING STAFF
1. Classroom Session for one week

Overview of Department of Posts
Introduction to IT modernization project.
CSI-Core System Integration (SAP) and its Operations with emphasis on DPMS.
Darpan-RICT device An Overview and working procedures
IPPB- About, Accounting Procedures, Rules and regulations, Incentive and Rewards
Demonstration sessions on IPPB Postman Mobile Application and Personal IPPB Mobile Banking Application
Receipt/Despatch of Dak.
Movement of files.
Postal Products and Services and marketing
Soft Skills -Attitude, Motivation, Communication Skills, Team Building
Demonstration of PM APP Version 4.0 and PM APP web portal overview AEPS-Aadhar Enabled Payment System.
Conduct Rules and Welfare

2. Training in Basic Computer Operations (MS Word, Power Point and typing) and Demonstration of DPMS/IPPB for one week in WCTC.

File No.W-04/2/2020-SPN-I-Part(1) dated 19/10/24

CIRCLE LEVEL TRAINING PROGRAMME FOR NEWLY APPOINTED POSTAL ASSISTANT/ SORTING ASSISTANT
1. Classroom Session for two weeks

Overview of Department of Posts Introduction to IT modernization project. • Overview of CSI-Core System Operations/CBS/Mc Camish
Darpan-RICT device An Overview
Integration (SAP) and its
IPPB- About, Accounting Procedures, Rules and regulations, Incentive and Rewards
Demonstration of Personal IPPB Mobile Banking Application
Demonstration of Internet Banking of POSB and Introduction to Mobile Banking Application
Postal Products and Services
Soft Skills-Attitude, Motivation, Communication skills, Team building AEPS-Aadhar Enabled Payment System
Conduct Rules and Welfare
MNOP-Mail network optimisation project/PNOP
Conduct Rules & Welfare
Office procedures, Noting, Drafting, Movement of file, keeping track of the file
Brief on various branches of Divisional office/Staff/ Establishment/Building/ Store matters
CCS(CCA) Rule-handling disciplinary cases
Handling of court cases
Monitoring of operational KPIS using BI tool and MIS available with CSI Marketing concepts and application

2. Hands on training of:
a. CSI (all modules), Mc.Camish, Core Banking Solution, IPPB, DARPAN ad CSC for one week in WCTC for Postal Assistant.
b. CSI in RMS related aspects for one week for Sorting Assistant.

CIRCLE LEVEL TRAINING PROGRAMME FOR NEWLY APPOINTED INSPECTOR POSTS
1. Classroom Session for two weeks

Overview of Department of Posts Introduction to IT modernization project.
Overview of CSI-Core System Operations/CBS/McCamish
Darpan-RICT device An Overview
Integration (SAP) and its
IPPB- About, Accounting Procedures, Rules and regulations, Incentive and Rewards
Conducting inquiry / Investigation
Recruitment provision of all cadres
Conducting visit / Inspection of Post Offices
Building / Establishment / Procurement related issue and rules
Marketing of Insurance / SB Products
Demonstration of Personal IPPB Mobile Banking Application
Demonstration of Internet Banking of POSB and Introduction to Mobile Banking Application
Postal Products and Services
Soft Skills-Attitude, Motivation, Communication skills, Team building AEPS-Aadhar Enabled Payment System
Conduct Rules and Welfare
MNOP-Mail network optimisation project/PNOP
Conduct Rules & Welfare
Office procedures, Noting, Drafting, Movement of file, keeping track of the file
Brief on various branches of Divisional office/Staff/ Establishment/Building/ Store matters
CCS(CCA) Rule-handling disciplinary cases
Handling of court cases
Marketing concept and application.

2. Hands on training of CSI (all modules), Mc.Camish, Core Banking Solution, IPPB, DARPAN and CSC for one week in WCTC with focus on conducting visits, inspections and investigations.

3. One-week exposure of working in Post Office (B.O. / S.O. / H.O.)
*****