Duties/responsibilities of Members, Postal Services Board in the Department of Posts

Re-designation and duties/responsibilities of Members, Postal Services Board in the Department of Posts

No. Y-28/11/2014-PE-II
Government of India Ministry of Communications 
Department of Posts 
(Establishment Division)
Dak. Bhawan, Sansad Marg New Delhi-110001. 
Dated: 27 November, 2024

OFFICE MEMORANDUM
Subject: Redesignation and duties/ responsibilities of Members, Postal Services Board in the Department of Posts

This is in continuation of earlier OM of even number dated 02.09.2020 vide which the duties/ responsibilities of Members, Postal Services Board in the Department of Posts were issued.

2.The revised designations and duties/responsibilities of Members of Postal Services Board are as under:

SI. No. Existing designation Revised designation Revised duties and responsibilities Change in duties
1. Member (Personnel) No change DDG(P&SR) Personnel & Staff matters Recruitment & Promotions Staff Relations No change
      DDG (Estt., DE & Legal) Establishment Departmental Examination Gramin Dak Sevaks Pension, Medical, Legal  
2. Member (Operations) No change CGM (Parcel) GM(Operation) DDG (MO) GM (BD) Parcel Operations Speed Post & Mail Operations, Motor Vehicle Citizen Centric Services, Rural Business & Rural ICT DDG (STT) & his duties shifted to Member (Service Quality & Marketing).
      DDG (PO) Postal Operations  
      DDG (IR) Only for International Mails  
3. Member (Technology) No change DDG (PMU) Strategy and formulation of IT Modernization Project No change
      CEPT Technology Architecture and implementation  
      DDG (PMLA) Prevention of Money Laundering Act (PMLA)  
4. Member (PLI) Member (Financial Services) DDG (FS & PBI) Post Office Savings Bank (POSB) Direct Benefit Transfer (DBT) Matters related to India Post Payment Bank Financial Inclusion NPS & Other Financial Services All duties of existing Member (PLI) and major part of duties of existing Member (Banking & DBT) assigned.
      CGM (PLI) GM (O) GM (B&I) POLI Rules Operations & after sales service Formulation of Citizen Charter Norms Core Insurance Solution implementation Technology related matters Marketing & Sales Publicity & Promotion Administration & Investment of POLIF & RPOLIF Administration & management of Investment Division  
      Chief Investment Officer Investment Division  
5. Member (Banking & DBT) Member (infrastructure) DDG (Planning) Postal Network Planning & Rationalization of Post Offices (SOs BOs) BO infrastructure Some of the duties of existing Member(Banking & DBT), Member(Planning & Human Resource
      DDG (Estates & MM) Estates Development) and
        Material Management Official Language per(Coordination) assigned.
      Chief Engineers - Civil & Electrical All staff matters relating to Civil & Electrical Wings All construction matters of Civil and Electrical nature  
6. Member (Planning & Human Resource Development) Member (Human Resource Development) DDG (Training, Welfare & Sports) Training Postal Training Centres Welfare and Sports Planning work has been shifted to Member (Infrastructure)
      Director (Rafi Ahmed Kidwai National Postal Academy) Capacity building trainings of Group A & B officers. Training of IPoS Probationers  
7. Member (Coordination) Member (Service Quality & Marketing) DDG (CS, QA & I) Customer Satisfaction, quality assurance, RTI matters Inspections/visits, reviews IRs/VRs Some of the duties of existing Member (Coordination) and Member (Operations) assigned. DDG (Estates) & Chief Engineers (Civil/
      DDG (Philately & Mktg) Philately, Marketing & Social Media Publicity and Social Media operations Electrical) and their duties shifted to Member (Infrastructure).
      DDG (STT) Annual Report e-Book of Information Collection of postal Statistics & conduct of enumerations  
3.This issues with the approval of the competent authority and will take effect from 01.12.2024.
(Raj Kumar)
Deputy Director General (Estt.)
Copy to: -
1. PS to Hon'ble MoC/PS to Hon'ble MOSC
2. PPS to Secretary (P)/PPS to DG Postal Services
3. PPS to Members, Postal Services Board
4. AS&FA/ Sr. DDG(Vigilance)/ Sr. DDG (PAF)
5. CGM PLI Directorate/ CGM BD Directorate/ CGM Parcel Directorate 
6. All DDSG/ CGMs in Postal Directorate/ PLI Dte/ BD Dte/Parcel Dte 
7. Director, RAKNPA
8. All Chief Postmasters General
9. Additional Director General, Army Postal Service
10. All Postmasters General
11. All Directors/ ADSG in Postal Directorate
12. DG P&T Accounts, Civil Lines, New Delhi- 54
13. All Directors of Accounts (Postal)
14. Director, CEPT Mysore- with a request to upload the OM on India Post website 
15. All Sections of Postal Directorate
16. All recognized Unions/ Federations/ Associations
17. SO Guard File.


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