Records to be maintained in Post Offices

Financial Records

1. Petty stock register

2. Permanent stock register

3. Stock Register of Pass Books

4. Register of undelivered pass books (SB-44)

5. Register of passed warrants sent to BOs (SB-45)

6. Special error book for BO accounts

7. Stock Book of POSB Cheque Books

8. IPO Stock and Sales Register

Operational Records

1. Office Order Book

2. Internal order book postmaster

3. Attendance register

4. Outward Correspondence Register

5. Book of Information

6. Statement of Mailing

7. Due mail & Sorting list

8. Delivery Slips and Abstracts

9. Book of Addressees Instructions

10. VP Register

11. COD Register

12. Bag Balance Register

Customer Service Records

1. Register of Claim cases

2. Register of public complaints

3. Silent Account Revival register

4. Applications given for Standing Instructions

5. Applications of depositors for FRESH PB

Agent/Partner Records

1. MPKBY/SAS Agent File

Compliance and Reporting Records

1. Compliance report submitted on past IR

2. Circulars file

3. Register of old records weeded out

4. Memo of Authorized Balances

Miscellaneous Records

1. Notice of hours of business

2. Citizen charter

3. Beat Instruction Register

4. Village Sorting List, Route Map, Beat List

5. PLI/RPLI Day End Collection Report

6. Register of Tickets Raised

7. BNPL Booking and Pick up Register

8. OM Register

9. Unpaid Register

10. Stock Register for IPPB Q R cards

11. Stock Book for ATM kits