Customer ID Creation in CRM Portal
Direct Link to access CRM Portal in Sify Network ( This site access
- Login the above portal using RDA User
- Click on Account Management > Corporate Customer
- Choose Account Group as Individual Customer
- After entering all mandatory fields such as first name, address, city, postal code, country, region, language and facility ID, click save button to generate Customer ID and enable template for sales area data.
- Choose New Template under Sales area data > Mail Operations.
- then choose tax classification as Central GST and State GST then click on Save button to complete the Customer ID Creation . Click here to know step by step procedure
- Once the above Customer ID Created in CRM Portal It would take a minute to reflect in the Customer Table in SAP Module. Therefore, wait a while before add bulk customer in SAP
- Open SAP Application then enter TCODE to create or add Bulk Customer
ZADD_BULK_CUSTOMER
or click below link to enter the SAP Bulk Customer mapping screen in both Sify and Public Network.
https://sapep.indiapost.gov.in:8065/sap/bc/gui/sap/its/webgui?~TRANSACTION=ZADD_BULK_CUSTOMER- Enter customer ID which was created in CRM PORTAL the validate
- Once validated, other fields will be displayed to feed the data and the fields are listed below
- Facility ID
- Beat ID/Number
- Address/Payee
- Enter the Facility ID that can be viewed in ZFID Menu
Choose Bulk Payee to enable bulk emo payment to the particular customer.
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