Solution for Aadhaar Auto Hide Problem

Dear Sir,

Kindly follow the below steps and resolve this issue.

1. Type Services in the Windows search and open the Services page and stop the below services:

• Aadhaar Multi-platform service
• Aadhaar QSSITV service

2. Go to the below location and rename the file from lvs to lvs.old

C:\UID Authority of India\Aadhaar Enrollment\Data\lvs

3. Then create a new folder in the same location and name it as lvs

4. Restart the services that you have stopped.

5. Open ECA and on-board the operator. Once on-boarding completes, operator will be able to login to the client without any issues.

Note: If issue persists, we recommend you to download the latest client software freshly and install again to fix the issue.

After installation register the client with same station ID then do the on-boarding. Don’t de-register the client manually.