List of training to the GDS BPM/ABPM on Dak Karmayogi Portal

Sr. No. Video Name Content Description Remarks
1. 1 GDK Soft skills Introduction Introduction of the GDK program with first session of soft skills Attitude  
2. 2 Contents Of Darpan Carry Case Contents of DARPAN carry case and their use discussed in detail  
3. 3 Components Of MCD Basic information about components of DARPAN device  
4. 4 MCD Function Part I A complete system flow about Day function part 1  
5. 5 MCD day function Part II A complete system flow about Day function part 2  
6. 6 MCD PLI RPLI System Flow System flow of PLI/RPLI receipts, indexing, etc.  
7. 7 PMA System flow of Postman Mobile App for delivery of accountable article 1 GDK DARPAN QUIZ
8. 8 First and Second class mails Basic information about India Post First and second-class mail articles  
9. 9 India Post Parcel service (Domestic Parcel Services) Basic information about India Post Parcel services  
10. 10 Speed Post Domestic Services Basic information about Speed Post Domestic services 2 GDK Mails Quiz
11. 11 Post Offices Savings Account Introduction about Savings Bank scheme  
12. 12 RD TD Introduction about RD and TD  
13. 13 MIS SCSS Introduction about MIS and SCSS  
14. 14 Certificate NSC KVP and PPF Introduction about NSC, KVP and PPF  
15. 15 SSA JSS Introduction about SSA and Jan Suraksha Schemes 3 GDK Post Office Savings Bank Quiz
16. 16 Making people aware about POSB Schemes Making people aware about POSB Schemes  
17. 17 PLI RPLI introduction Basic information about PLI RPLI products  
18. 18 Santosh Suraksha Basic information about PLIRPLI products SANTOSH and SURAKSHA  
19. 19 Suvidha Sumangal Basic information about PLIRPLI products SUVIDHA and SUMANGAL  
20. 20 Yugal Suraksha Children Policy Basic information about PLIRPLI products YUGAL SURAKSHA & CHILDREN Policy 4 GDK PLI RPLI Quiz
21. 21 About Payments Bank IPPB services Basic information about Payments Bank & IPPB services  
22. 22 IPPB Account Opening Roles IPPB Account opening and roles  
23. 23 Micro ATM Basic information about Micro ATM 5 GDK IPPB Quiz
24. 24 Sales Intention Introduction about Sales Intentions  
25. 25 Why sales has bad perception Understanding why sales has bad perception  
26. 26 Three types of customers A soft skill session to inform about different categories of customers  
27. 27 Customer Graduation System A soft skill session to involve and upgrade the customers to avail different departmental services  
28. 28 Various Objections Handling Techniques The concluding part of soft skill session for sales, demonstrating techniques to handle some of the customers' objections and driving them to close the sales GDK Final Quiz

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