Standing Operating Procedure for usage of Error Book in CSI
Standard Operating Procedure for usage of Error Book in CSI (Version 1.0)
To monitor and escalate the discrepancies arising in the field units, to the higher ups, in SAP, separate menu has been introduced, with features mentioned below,
1. Divisional level escalation
2. Dashboard for monitoring settlement of error
3. Viewing logs of error book
4. Escalation to Region for pendency more than seven days or as and when required based on the sensitivity of the errors raised in the error extracts
5. Raising Article / Bag discrepancy in SAP by end user.
Menu to use Error book: ZMOERROR_BOOK
- Use T-Code – ZMOERROR_BOOK.
To access this menu, “ERROR_BOOK (YS: ERROR_BOOK)” roles should be assigned to the
appropriate users.
1. Dashboard Based on the input facility ID (i.e., HO / DV / RN / CR) Dashboard will show summary of the disposal of error extracts.
a. Division Level
Standard Operating Procedure – Error Book
- Enter “From Date” and “To Date”
- (Note: If the pendency details before the “From date” are also required in addition
- to the period selected, Select the “Old Data” check box).
- Select “Article” or “Bag” Radio button.
- Select the “Dashboard” Radio button.
- Execute.
Based on the Facility ID input, dashboard will show a summary as shown above.
To see details by Drill down.
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