User manual on refund of balance at credit of Franking Machine user on cancellation of the licence at OEM end

Prerequisites

• The FM licence should be cancelled at OEM end by raising a cancellation request in PoS with reason “FM Cancellation” or “PSD Faulty”
• The status of the FM license can be checked using the T code “ZMO_FKG_LICENSES”. In the report columns “License Status Desc” and “FM Status Desc” should be showing “Cancelled” status.
• The last SOM should be available and descending meter reading should agree with the figure shown in column “Desc Register Reading” in the report “List of Franking Licenses” generated using the

T code “ZMO_FKG_LICENSES”.

1. Log on to POS and select “Franking Machine

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