Dealing of non migrated account in Finacle - Short Payment due to wrong opening date

When date of opening of the account is migrated wrongly, resulting short payment to the Depositor

Assume that a KVP with Denomination t 50,000/- (Serial No. 7FGxxxx76) issued on 04.12.2015, in the name of Smt. Mamta Chatterji attends Kolkata GPO (SOL lD - 70000100) for maturity closure on 04.04.2024. While checking in Finacle it was found that the date of issue of KVP was wrongly migrated as 04.12.2016 instead of 04.12.2015. The actual payment to be made to customer is < 1,00,000/-, but in Finacle maturity amount is shown as t 83,550/-. Hence, there will be a short payment of t 16,450/-.

(i). KVP account shall be closed normally and maturity payment shall be credited either to Savings Account or payment shall be made through Cheque.

(ii) ln addition, the following transaction entries are to be made in Finacle using HTM menu, for contra accounting

Since the office account No. SOLID+0340 is debit frozen account, a request may be sent to Central EOD Team / CEPT through email (eod.cbscept@indiapost.gov.in & 

cbs-cept@indiapost.gov.in) for allowing debit in the office account concerned through CPC, before processing in Finacle.

Mail ID for Debit unfreeze of Postmaster's Cheque Account  : 

eod.cbscept@indiapost.gov.in 

cbs-cept@indiapost.gov.in