DEFINITIONS AND ROLE (a) INDIVIDUAL LICENSEE
An individual licensee will be a person / firm or organization who uses the franking machines for his / its own mail or those of his/its sister concerns.
(b) COMMERCIAL LICENSEE
Commercial Licensee may be a Mailing Agent or a Registrar.
(c) MAILING AGENT
Mailing Agent is a person, a firm or a company performing the work of sending articles through the Post Office on behalf and in the name of a third party for mutually agreed remuneration.
(d) REGISTRAR
Registrar is a person, firm or a company performing the work of sending articles through the Post Office on behalf of a third party but in the name of the Registrar on mutually agreed remuneration.
(e) SISTER CONCERN
Sister Concern is
(i) One functioning in the same premises as that of the licensee/applicant. And
(ii) If corporate, the holding or a subsidiary company, or a company having a common Chairman or Managing Director.
Or
If proprietary, owned wholly or in partnership by a common owner.
The mail, registered or unregistered, should carry the name and address of the actual sender.
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(f) LICENSING AUTHORITY
The licensing authority will be the authority that is authorized to issue/renew/suspend/cancel license for the Franking Machine from time to time. This shall be the Head of the Postal Division or independent Gazetted Postmaster of the office, or Directors Mumbai, Kolkata and New Delhi GPO or Officer Commanding Postal/ SDS Unit/ SBPO within whose jurisdiction the machine is located. It shall also send communication to Department of Post Central Resource wherever required.
(g) DESIGNATED PREMISES
Designated premises will be the place mentioned in the license where the franking machine will be installed and operated.
(h) AUTHORISED OFFICER
The Authorised Officer will be the person authorised by the Licensing Authority to oversee appropriate use of the franking machine. He will be the PRI (P)/APM/ASPM/Treasurer/Joint Custodian/ SA Mail Office/ Sorting Office and Assistant Postal Officer/ JQM.
(i) SUPERVISOR
He will be Postmaster/Deputy Postmaster/Sub-Postmaster/ Head Sorting Assistant of the designated Post office/ Mail Office and Field Postmaster of Designated Field Post Office.
(j) REMOTELY MANAGED FRANKING SYSTEM (RMFS) AND FRANKING MACHINE (FM) MODELS
In RMFS the franking machine models approved by the Postal Directorate shall only use inkjet printing technology and shall be reset through a remote central server managed and operated by the respective franking machine manufacturer. Thus each FM manufacturer / Original Equipment Manufacturer (OEM) would have its own centrally located single RMF Server located in India catering to the network of its FMs installed throughout the country. The new technology FM offers a secure, unique and digital frank and does not rely on mechanical seals used earlier. The funds are secured through a special device known as Postal Security Device (PSD) which is not open to repair that forms an integral part of the FM and is completely tamper proof and funds register cannot be changed by any means, physically or electronically. This requires no mechanical sealing.
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(k) DEPARTMENT OF POST CENTRAL RESOURCE (DCR)
This shall be a designated officer in the rank of Director who shall be a single point of contact to the manufacturer/OEM’s RMFS centre and perform such function as assigned to him in this operating procedure. He will be given secured access to the server through password to enable him to perform functions assigned to him.
(l) DESIGNATED POST OFFICE (DPO) OR DESIGNATED MAIL OFFICE (DMO)
Designated Post Office/ Designated Mail Office/ Designated Field Post Office shall be a designated office, not below the status of double-handed office, authorized to accept franked mail. No second office for acceptance of franked mail will be authorized.
(m) ORIGINAL EQUIPMENT MANUFACTURER (OEM)
The Original Equipment Manufacturer is the company/firm which is the original manufacturer and technology provider for Remotely Managed Franking Machines/System. The OEM will install and maintain the RMFS Centre in India and shall be fully responsible for satisfactory operation of the same.
(n) FRANKING MACHINE VENDOR (FMV)
The company/firm authorized by the OEM to sell, supply, install and maintain the franking machines in the prescribed region shall be known as Franking Machine Vendor (FMV). The OEM can also be vendor for its own franking machines.
(o) FRANKING MACHINE USER (FMU)
Anyone who holds a valid postal license for use of franking machine and deposits franked mail in DPO or DMO or DFPO is referred to as Franking Machine User (FMU).
(p) CUSTOMER REFERENCE NUMBER (CRN)
Customer Reference Number (CRN) will be a unique number and shall be issued by the Licensing Authority to the Licensee of Franking Machine as prescribed in this Manual. CRN and license number issued by the Licensing Authority are one and the same thing.
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(q) LICENSE IDENTIFIER
The License Identifier shall be the unique number of the franking machine assigned by the Original Equipment Manufacturer that shall be conveyed to the Franking Machine User separately for each machine at the time of purchase. The format of License Identifier shall be X123456 where ‘X’ shall denote the initials of the Original Equipment Manufacturer i.e. ‘N’ for Neopost, ‘P’ for Pitney Bowes and ‘F’ for Francotyp Postalia*, The next six digits shall be numeric and indicate the serial number of a machine.
* Franking machines of Francotyp Postalia have not been approved for selling yet.
(r) DIGIFRANK PLUS
Digifrank plus is the name given by India post to the new facility of franking based on RMF
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(f) LICENSING AUTHORITY
The licensing authority will be the authority that is authorized to issue/renew/suspend/cancel license for the Franking Machine from time to time. This shall be the Head of the Postal Division or independent Gazetted Postmaster of the office, or Directors Mumbai, Kolkata and New Delhi GPO or Officer Commanding Postal/ SDS Unit/ SBPO within whose jurisdiction the machine is located. It shall also send communication to Department of Post Central Resource wherever required.
(g) DESIGNATED PREMISES
Designated premises will be the place mentioned in the license where the franking machine will be installed and operated.
(h) AUTHORISED OFFICER
The Authorised Officer will be the person authorised by the Licensing Authority to oversee appropriate use of the franking machine. He will be the PRI (P)/APM/ASPM/Treasurer/Joint Custodian/ SA Mail Office/ Sorting Office and Assistant Postal Officer/ JQM.
(i) SUPERVISOR
He will be Postmaster/Deputy Postmaster/Sub-Postmaster/ Head Sorting Assistant of the designated Post office/ Mail Office and Field Postmaster of Designated Field Post Office.
(j) REMOTELY MANAGED FRANKING SYSTEM (RMFS) AND FRANKING MACHINE (FM) MODELS
In RMFS the franking machine models approved by the Postal Directorate shall only use inkjet printing technology and shall be reset through a remote central server managed and operated by the respective franking machine manufacturer. Thus each FM manufacturer / Original Equipment Manufacturer (OEM) would have its own centrally located single RMF Server located in India catering to the network of its FMs installed throughout the country. The new technology FM offers a secure, unique and digital frank and does not rely on mechanical seals used earlier. The funds are secured through a special device known as Postal Security Device (PSD) which is not open to repair that forms an integral part of the FM and is completely tamper proof and funds register cannot be changed by any means, physically or electronically. This requires no mechanical sealing.
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(k) DEPARTMENT OF POST CENTRAL RESOURCE (DCR)
This shall be a designated officer in the rank of Director who shall be a single point of contact to the manufacturer/OEM’s RMFS centre and perform such function as assigned to him in this operating procedure. He will be given secured access to the server through password to enable him to perform functions assigned to him.
(l) DESIGNATED POST OFFICE (DPO) OR DESIGNATED MAIL OFFICE (DMO)
Designated Post Office/ Designated Mail Office/ Designated Field Post Office shall be a designated office, not below the status of double-handed office, authorized to accept franked mail. No second office for acceptance of franked mail will be authorized.
(m) ORIGINAL EQUIPMENT MANUFACTURER (OEM)
The Original Equipment Manufacturer is the company/firm which is the original manufacturer and technology provider for Remotely Managed Franking Machines/System. The OEM will install and maintain the RMFS Centre in India and shall be fully responsible for satisfactory operation of the same.
(n) FRANKING MACHINE VENDOR (FMV)
The company/firm authorized by the OEM to sell, supply, install and maintain the franking machines in the prescribed region shall be known as Franking Machine Vendor (FMV). The OEM can also be vendor for its own franking machines.
(o) FRANKING MACHINE USER (FMU)
Anyone who holds a valid postal license for use of franking machine and deposits franked mail in DPO or DMO or DFPO is referred to as Franking Machine User (FMU).
(p) CUSTOMER REFERENCE NUMBER (CRN)
Customer Reference Number (CRN) will be a unique number and shall be issued by the Licensing Authority to the Licensee of Franking Machine as prescribed in this Manual. CRN and license number issued by the Licensing Authority are one and the same thing.
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(q) LICENSE IDENTIFIER
The License Identifier shall be the unique number of the franking machine assigned by the Original Equipment Manufacturer that shall be conveyed to the Franking Machine User separately for each machine at the time of purchase. The format of License Identifier shall be X123456 where ‘X’ shall denote the initials of the Original Equipment Manufacturer i.e. ‘N’ for Neopost, ‘P’ for Pitney Bowes and ‘F’ for Francotyp Postalia*, The next six digits shall be numeric and indicate the serial number of a machine.
* Franking machines of Francotyp Postalia have not been approved for selling yet.
(r) DIGIFRANK PLUS
Digifrank plus is the name given by India post to the new facility of franking based on RMF
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