SOP – Retriggering of POSB Interface by DDOs

 

Introduction:

Main purpose: To facilitate retriggering of POSB outbound file (Error file) by DDOs wherein  credit had not happened after satisfying the following points:

Points to be noted:

1. Ensure that a minimum of ~1- 11/2 hrs. gap exists from the time of triggering of the original file.
2. Check HRMS audit report downloaded from Finacle after ~1- 11/2 hrs.
3. Ensure that Finacle server is UP and working fine.

Step 1: DDOs to Process ‘Push Error File’:

• DDOs can process the error POSB Outbound file through the path:
• ZPY_MENU→Interfaces →POSB→Push Error File (or) through T-code
• Zhr_posb_error_push

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