Command for RICT Device Testing - Check device before raising ticket in Service Desk


> Connect the Device (power On condition) with PC/Laptop with LAN cable.
> Double click on Putty
> Double click on your profile created previously.
> Command window will appear.
> Type root against Login as in command window.
> System will ask for Root password:
a) Give password as visiontek for not provisioned Device.
b) Collect Root password for all the Devices of your division from the CPO, Darpan project.
> Type or paste the below command and press enter.
/mnt/sysuser/Gnome-Selfdiag -platform xcb
> Now look at the device screen and touch on options according to your needs.

#### By this way we can check faulty parts of a Device like as Biomatric Scanner, Printer, Camera, Key pad etc before raising ticket before Service Desk
Click below link to download Putty Software

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