Solution for # sign appearing while capturing Finger Print in IPPB Finacle

 The solution for the appearance of # sign after several failed fingerprint captures as shown in the below screen shot is as follows. After doing the below steps there is no need to close internet explorer and reopen when # sign appears while capturing Fingerprint in IPPB Finacle.

In Internet explorer

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Go to Tools-> Internet Options -> Security Tab -> Trusted Sites -> Custom Level

Under Scripting Section choose disable option for “Enable XSS filter” Option

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(Refer below Screenshot)

• Click Ok and Then Click Yes. Click Ok once again.

Now you can do Finger Print captures without # Error appearing in between forcing you to do all the actions from beginning. Thank you.

Thanks to Sreejith R SA, Ernakulam for sharing valuable content.