Referred Account Closure |0000 Error Code GR3 While closing the SB Account in DOP Finacle

SB Account Closure error - Referred Account closure |0000

Referral Error comes up when closure of SB account is attempted. This occurs whenever the SB account is linked to another TDA (Term Deposit Account) account as interest repayment account. The error looks like below screen shoot.

Also read :RD Claim Closure issue - Rectified in DOP Finacle

• If the listed accounts are not closed, then the SB account has to be removed as interest repayment account from all such accounts 
• If the listed accounts are already closed, then the Menu HTDBATCH has to be run for those listed accounts at CEPT level. This batch is normally executed daily by CEPT.
• On next day you can close the account without any error. 

Also read :SB Order 24/2022 : Disabling of Name Change through HCCA Menu in Finacle