Ensure the below before issuing ATM card to the Customer in CMRC menu.
- Whether number of characters in First Name, Middle Name and Last name columns are less than 35 characters each?
- Whether special characters and numbers in all the name fields at CIF level are checked and removed?
- Whether number of characters are less than 35 in Address Line 1, 2 and 3 at CIF level?
If in case of any issue please rectify the problem using Postal Assistant user and the same to be verified by the Supervisor immediately.
Procedure to Issue Insta/ Personalised card through Finacle
- Invoke CCMM menu.
- Issue ATM Card by selecting the action type as New Card Request.
- Once the card issued, the card will be activated automatically by completion of EOD if it is Insta Card otherwise activation should be done by the concern SOL
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