Generic Failure in Post Offices
While ping the 8.8.8.8 in AV rolled out PC, general failure noticed in the machines not updated the virus definition to the latest one.
If you are facing the network issue in Post Office like General Failure, first check the Symantec Antivirus Status.
The above reports taken on 24.11.2020 but the virus database definition updated till 11th November. Due to non updation of definitions relates to Virus and Spyware Protection, Proactive Threat Protection and Network and Host Exploit Mitigation, Generic failure error in the Sify Network in Post Office.
Click on fix all or Live Update for updating the definition to the latest one and enable the network connectivity in the machines available in post offices.
What happened if Symantec Not Update in Post Office?
As per Symantec Group Policy, the update of virus definition is mandatory for enabling the network access in post office. Hence, Symatec checks the definition status initially and then enable the connectivity.
Update Definitions in Symantec...
Click live update will update the definitions
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