Premature Closure not allowed through messenger

DDG Letter No.8-01/2016-Inv. dated 11.04.2019

Premature Closure of all post office schemes are allowed only in the presence of Depositor.

No.8-01/2016-Inv.

Government of India 

Ministry of Communications 

Department of Posts(Investigation Section)

I am directed to convey the observation of competent authority made during a recent review meeting of Loss & Fraud cases held in Directorate on 27.03.2019. In some of the fraud cases committed in the past the modus operand adopted was premature closure of RD/MIS/TD Accounts without the knowledge of the depositors by making payments to agents or by crediting the amount to fake POSB Accounts. Therefore, the competent authority has desired that premature closure of RD/TD/MIS and other schemes may be allowed only if depositors are personally present. You are therefore requested to issue necessary instructions to all concerned to ensure this

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