Is printing of CBS Passbook is Mandatory? Is manual entry is allowed if Passbook Printer is not working?

Is printing of CBS Passbook is Mandatory?
Yes. Printing of CBS Passbook through Passbook printer is mandatory.
  Is manual entry is allowed if Passbook Printer is not working?
No.Manual entry in the Passbook is not allowed at any cost even the passbook printer is not in working condition.

  
SB ORDER NO. 14/2017 
F.No. 25- 1 1/20 16 FS-CBS 
Government of India 
Ministry of Communications & IT 
Department of Posts 
Dak Bhawan, Sansad Marg, 
New Delhi-110001. Date: 13.06.2019 

ADDENDUM-I 
To, 
AII Heads of Circles/Regions 
Addl. Director General, APS, New Delhi. 
Subject:- Regarding Printing of Passbooks with Passbook Printers. 
Sir / Madam, 
The undersigned is directed to refer this office SB Order No. 1412017 dated 04.10.2017, whereby it has been prescribed that as a measure of safety and precaution, manual entry is not to be allowed in Post Office Passbooks of various POSB Schemes in CBS Post Offices where Passbook Printers have been supplied. 

2. It has, however, come to notice of the Directorate that many CBS Post Offices are still resorting to manual entries in Passbooks (where Passbook Printers have already been supplied) on one pretext or the other. This is quite risky & objectionable which may not be allowed to continue. 

3. It is therefore reiterated that as a measure of safety and precaution, no manual entry is to be done in Passbooks of various POSB Scheme in CBS Post Offices where Passbook Printers have been supplied. 

4. If due to any reason the Passbook Printer is not working, the statement of last page of respective account is to be provided to the customers for reference. No Manual entry to be done in Passbook in any case in a CBS Post Office where passbook printer is supplied. 

5. lt is requested to circulate the above instructions to all field units and ensure that the instructions are strictly followed. This issues with the approval of competent authority. 

Yours faithfully,
Assistant Director (SBPG)

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