Changes in claim process of Savings Accounts or Certificates in Post Office | SB Order 31/2020

Simplified procedure for settlement of deceased claim cases in respect of POSB/SC

All nomination cases will be settled at the post office level itself. There's no limit, the account standing office HPM/SPM can sanction the claim except in the case of discontinued accounts where concerned HPM is the Sanctioning Authority

No Nomination cases

Sanctioning powers are enhanced as follows
DPS - ₹5 lakh
DH - ₹2.5 lakh
HSG - ₹25000
LSG/TSPA - ₹10000

Same process to be followed for accounts and certificates.

Small variations only in case of pre-printed certificates.

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