CBS Manual Rule No.11 Receipt for Depositors CBS Passbook - SB28

POSB CBS Manual Rule

11.Receipt for depositor’s CBS Pass Book (SB-28) 

1) A receipt (SB-28) printed and machine numbered in books of 50 receipts will be given to the depositor when his CBS Pass Book is taken from him and cannot be returned to him immediately but has to be retained in the office.

2) The receipt is to be prepared in duplicate by carbonic process using double sided carbon paper with an indelible pencil by the Counter Assistant entering the account number, name of the depositor and the balance at credit. Both copies should be impressed with the date stamp and signed by him before the receipt book is placed before the APM/SPM for check. 

After the entries are checked and both copies of the receipt signed by the APM/SPM, the pencil copy will be given to the depositor after noting the date on which he should attend the post office to collect the CBS Pass Book and the carbon copy retained in the book.

3) When the CBS Pass Book is delivered to the depositor, his copy of the receipt (SB-28), duly signed by him in token of having received the CBS Pass Book, will be taken back from him and pasted to the office copy of the receipt. The signature of the depositor appearing on the receipt should be compared with the specimen signature on record before delivering the CBS Pass Book.

4) The current book of receipts should remain in the personal custody of the APM/SPM at the close of the day‟s transactions when he should see that the unissued receipts in book are intact and put his dated signature on the reverse of the last used receipt. 

5) The APM/SPM will review the receipt books at the close of each month in order to see that all the receipts are properly accounted for and that the depositor‟s copies of the receipt containing acknowledgement for the CBS Pass Books are on record duly pasted to the office copies before the books are transferred to record.

6) If the receipt is spoilt the word “spoilt” should be written across both the copies of the receipt under the dated signature of the APM/SPM which may be kept on record. If the receipt is spoilt in the branch office, the branch office will forward the original copy of the spoilt receipt to its account office which will return the same to the branch office after verification and counter-signature.

7) The Head/Sub Post Office will maintain an index of receipts (SB-28) issued by the Branch offices in account with it in form MS-15 with reference to the relevant entries in the BO daily account and ensure that the receipts are serially issued.

8) The Head Office is responsible for the supply of receipt books (SB-28) to the sub and branch post offices. A fresh receipt book will be supplied to the sub and branch office in direct account on receipt of requisition from SPM/BPM. In case of branch offices in account with the sub office, a fresh receipt book will be supplied on receipt of requisition from the sub office. Care should be taken to guard against double supply of receipt book against the same requisition. The date of supply of the receipt book should be intimated to the Divisional Superintendent/Inspector of Post Offices, as the case may be, for verification at the time of inspection.

9) When a branch office or sub office is closed, the receipt book should be sent to the H.O. where the unused receipts will be examined. The unused receipts will be destroyed personally by the Supervisor after making a suitable remark in the index receipts (MS-15).

10) When a depositor reports the loss of the original receipt, he should be asked to submit a written application indicating the account number and last balance in the CBS Pass Book and stating the circumstances in which the original receipt was lost. If the depositor is illiterate, his mark or seal on the application should be attested by a respectable person acquainted with the applicant and known to the post office. The signature and other particulars mentioned in the application should be carefully verified and when the genuineness of the application has been established, the following certificate should be recorded on the application by the APM/SPM under his dated signature.

“Certified that the last balance shown in the application and Signature/L.T.I. of the depositor have

been verified by me and found Correct.”

After the orders are passed, the CBS Pass Book should be delivered to the depositor on obtaining his

receipt on the reverse of the office copy of the receipt on which the following endorsement should be

made by the APM/SPM under his dated signature.

“Delivered on proper identification and after verification vide application dated………of the depositor pasted herewith.

The application with orders thereon should be pasted to the office copy of the receipt.