Report Article Lost
Issue: How to mark article as lost?
Resolution: In Report article lost transaction we can mark the articles as lost by providing remarks.
Issue: How to send error report to the previous offices?
Resolution: if article is not received from previous office then we need to mark it as lost using ‘Report article lost’ transaction, PDF will be displayed in the system, We can take the hard copy (Re print) and we can send it to source office.
Altering an Opened Bag
Issue: How to add articles into the bag which is already opened (Invoiced)?
Resolution: if you want to add articles to the bag which is already opened (Invoiced) then click on the link ‘Altering an opened bag’ enter Bag Number, Article Number and remarks then click on save button.
Article Discrepancy Report
Issue: How to send the excess received articles Error report to the previous offices?
Resolution: Click on the link ‘Article discrepancy report’, In Article discrepancy report there is flexibility to take the Error entry report for the excess received articles. Select the discrepancy type ‘Excess received’, select the relevant bag and take the print out and send this print to previous office.
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