PTC Online Training Program Guidelines through C-DOT Meetings

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How to join a meeting ?

Open the meeting link provided (preferably in Google/Chrome or Mozilla Firefox) Enter your name, designation and click the join button. No sign in is required.

Can I use a mobile phone to join the meeting ?

You can use a chrome browser on a mobile phone to access the VC. However, if a call comes on the mobile during the conference, your conference connection will break. You will have to rejoin the conference by refreshing the browser.

When audio/video is not available suddenly in an ongoing conference?

• Check Internet connectivity. Refresh the page to join the meeting again. If you face persistent audio/video related issues.
• Check your Internet connection. Logout from the meeting and try to join the meeting again by copying the link on the browser.

What to do when there is echo in the voice conference?

It is best that all participants use a headset. This will ensure no background noise or echo. Reduce the volume of microphone if a participant is not using headset.

Screen Shots:

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CHECK-LIST

1. Type of Device

• Laptop – Most Recommended
• PC with Webcam
• Mobile Phone (Android/iOS)

2. Type of Speaker/Earphones/Headphones

• Headphones/Earphones with Mic – Most Recommended
• Inbuilt Speakers
• External Speakers (if headphones/earphones and inbuilt speakers are not available)

3. Type of Internet Connection

• Wired Broadband Connection – Most Recommended Wi-Fi
• Mobile 4G/LTE

4. How to Check Internet Speed/Bandwidth

• Open Chrome Browser (Latest Version Recommended).
• Type www.speedtest.net on the browser.
• Click “GO” on the browser screen.
• Wait till the Download speed is displayed on the top.

5. Internet Speed/Bandwidth for Video Quality

• Less than 2 Mbps – Supports Low Quality of Video
• Between 2 Mbps and 6 Mbps – Supports Medium Quality of Video
• Between 6 Mbps and 10 Mbps – Supports High Quality of Video
• More than 10 Mbps – Supports High Definition Video

SOME USEFUL TIPS FOR A SMOOTH VC

1. Kindly keep yourself muted while others are speaking so that there are no issues of echo or disturbance during the meeting.
2. Keep your video quality not more than ‘Medium Quality’ if your Internet speed is low.
3. Please ensure that your seat height is well adjusted and the room is well-lit for proper and clear video streaming.
4. It is advised to check that the respective desktops/ laptops are well connected on the Internet and all secondary devices (microphone, speakers, webcam etc.) being used are in a working condition, prior to the start of the meeting.
5. It is requested that all mobile phones are kept on the silent mode during the VC to avoid noise and echo.
6. Please ensure that you are connected with only one device (laptop/desktop/mobile) for VC, to avoid multiple instances of a user.
7. Please follow a uniform and comprehensive scheme for user names for easy identification during a VC. For example: C-DOT DEL DIR TD2 [Name of organization – Place – Designation - Division]
8. You may use the chat (private/public) option to communicate any information without interrupting the ongoing VC.
9. If you face persistent audio/video related issues, please follow these instructions:

• Check your Internet connection.
• Logout from the meeting and try to join the meeting again by copying the link on the browser.
• For further assistance, you may contact the following C-DOT official: Salil Agrawal – 8800742266