Regarding SOP & Standard remarks to Service requests for Liquidation of pendency of Service requests received through Post Info App and URL.
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This is regarding the introduction of a new service feature in "Post Info App" for submission of service request by the customers for availing the various postal services for essential and medical items by the Department of Posts and the Website URL
For the same has also been developed in view of the unprecedented situation arising out of the Covid-19 situation.
2.In this context, kindly find enclosed Standard Operating Procedure (SOP) as well as Standard Remarks for liquidation of pendency of Service Requests received through Post info App and URL
3.This issues with the approval of competent authority,
COVID-19 Service Request SOP.PDF
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