Steps to be followed in SAP & PMA
This is regarding cash return from postman amount shown in negative for EMO paid transactions done through PMA . For EMOs invoiced through PMA the following steps needs to be followed before transferring the data to mobile.
1. After invoicing the articles and EMOs to postman, supervisor approval EMO and cash payment to Postman process needs to be completed before transferring the data from SAP to mobile.
Currently, many users are directly transferring the data from SAP to mobile without completing the supervisor approval and cash payment process. Similarly, while taking returns they transfer the data from mobile to SAP and same comes on EOD screen resulting in negative entries and non- tallying of TCB
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