Non Transmission of Speed Net Communication Issues

Non Transmission of Speed Net Communication Files / Non Updation of article Status in Track and trace should be followed in the below steps:

Also read :Procedure to Update Latest Office Master in Speed Net

Also read :Speed Net Communication files are transmitted and not received

The track & trace at SpeedNet Central Server is dependent on receipt of files from the offices concerned. 

As such, we suggest you to ensure / verify proper transmission of data from SpeedNet Communication to Central Server on day-to-day basis. 

If problem still persists, then in order to diagnose / sort out the technical issues raised by you in this ticket, we require the following input: 

1. latest copy of EMSClient folder 
2. Article Numbers booked within 10 days for which despatch scan is not available in track and trace 

Note: The cases, which are older than 10 days, can't be analysed with the contents in SpeedNet Communication (EMSClient) folder.