MAC Binding Issues in Sify Network & Solution

The Sify Network was implemented almost in all the Post Offices. In other words Network Migration of DOP has been Completed in most of the sites. But we are facing the issues with Sify Network and it gets affecting day today work. The Common Problems are arising in Sify Network as follows

• NSP1 / NSP2 / Both Network Down
• MAC Binding Issue.
• URL of Particular allowed Sites could not accessible.
• Hardware failure.

The NSP1 and NSP2 Connectivity of Sify Network is most common problem. But the Mac Binding issues are occurring in rare case.

MAC Binding Issues:

MAC Binding in Post Office : The Sify router enabled Port was migrated with MAC Address(Physical) connected PC of Particular Site. Other than Migrated PCs are could not connect with Sify router.

The Network status of LAN Network is Connected but the DOP Softwares and Websites are could not accessible due to MAC Binding Issues.

Solution

This issue have to be taken up with Sify Network for Rebinding of MAC address of Problematic System. Before taking up with Sify the following fields are required.

1. Port Number of Sify Router which is connected with PC.

2. MAC Address of PC.

3. IP Address of PC.

4. WEG Code of the post office.

WEG Code and Port Numbers can find Manually.

How to find MAC and IP Address of particular PC?

• Go to Start / Run (Windows Key + R)
• Type CMD and then Press Enter to Open Command Prompt.
• To get MAC address of PC type below command and press Enter Button

GETMAC

• Note down the MAC address then Enter IPCONFIG /ALL to know your IP address of the Machine. 

with the above details, issues taken up with Sify.