Please upgrade to Meghdoot 7.9.2 and use the latest emo client exe available at
Stop emo client if running. Replace existing emo client exe available in emo client installation path with the latest one mentioned above. Thereafter, issue request resend of emos using divisional admin login for emo. Wait for 5-6 hours . If the mos are still not received, please forward the following data .
- backup of eMo database.
- Copy of RXD, LOG and ERROR LOG folders from eMO client folder.
Note: Please note that we are unable to download data from file sharing utilities like google drive etc.. due to network restrictions. Please attach the data to the ticket / email or send by post in a CD / Google drive.The procedure to be followed for sending files of bigger size e.g. database backups etc or multiple files is available for download at
for information and necessary action.
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