Non Receipt of eMOs in Delivery Office

Please upgrade to Meghdoot 7.9.2  and use the latest  emo client exe  available  at 


Stop emo client if running. Replace existing emo client exe available in emo client installation path with  the latest one mentioned above. Thereafter,  issue request resend of emos using  divisional admin login for emo. Wait for 5-6 hours . If the mos are still not received, please  forward the following data .
  • backup of eMo database.
  • Copy of RXD, LOG and ERROR LOG folders from eMO client folder.

Note: Please note that we are unable to download data from file sharing utilities like google drive etc.. due to  network restrictions. Please attach the data to the ticket / email  or send by post in a CD / Google drive.The procedure to be followed for sending files of bigger size e.g. database backups etc or multiple  files  is  available for download at

for information and necessary action. 

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